| BHD Customer |
Location |
Quote |
| Satbir- San Rafael Luggage Center |
San Rafael, CA |
"Thanks to Jeremy for holding hands in fixing my issue with PC charge. Jeremy rocks!!!" |
| Alison- Ocean River |
Victoria, BC Canada |
"Just used your tech support, and we are currently up to date on all tech issues. Awesome customer service. Thanks!!" |
| Robbin- Continental Displays |
Sacramento, CA |
"BHD continues to be #1 in service in our book. Thanks and carry on!" |
| Ryan- Ocean River |
Santa Cruz, CA |
"Your tech support is always super helpful. I got a lot of help from Matt the other day, it was great. It's nice having tech support people who know what they're talking about." |
| Ann- Sock Shop and Shoe Company |
Santa Barbara, CA |
"Tech support at BHD is great. Rich and Ken especially!" |
| Alison- Ocean River |
Victoria, BC Canada |
"You guys do a great job. THANKS!" |
| Eric- Wisdom Fashion |
Portland, OR |
"Matt and Jeremy provided outstanding tech support for our urgent printer issue. Thank you both!" |
| Bill- Kiene's Fly Shop |
Sacramento, CA |
"I have had a POS system from BHD for over 10 years now and I have been in fishing tackle retail for over 40 years. I think having a good POS system is one of the most important things to be competitive today. I am a very happy BHD customer and would highly recommend them to anyone." |
| Richard- Omega Promotions |
Burlington, NC |
"Working with BHD is extraordinarily fantastic" |
| Gege- WAkefield Beauty Connection |
Kalispell, MT |
"Your techs are always such pros! Very knowledgeable, efficient, and kind! It is comforting to know that if a problem arises there is a quick resolve! Thank You BHD!" |
| Jenny- Jennie Annie's |
Farmington, MO |
"I wanted to let everyone know that working with BHD has been amazing. Everyone there has been great!" |
| Hector- Taraxca Imports |
Vancouver, BC Canada |
"Your webinars are amazing...The Min/Max webinar literally put cash into our drawers!" |
| Becky- Blue Ginger |
Wailea, Maui |
"Great support from BHD, the techs are great!" |
| Scott- Report Footwear |
Bellevue, WA |
"I've been an IT director for 10yrs, and most software companies are 'Here's your product, enjoy it.' Your company is a model of how a product should be sold & deployed. BHD's customer service is A+." |
| Sandro- East Coast Alpine |
Nahant, MA |
"You Guys Kick Ass" |
| Yosemite Conservancy- |
El Portal, CA |
"Karen -Congratulations on winning the project! You are an amazing salesperson - aggressive, responsive, persistent, thorough, and professional. Nice job!" |
| Cindy- Yellowstone Association |
Yellowstone National Park, WY |
"Keep up the good work! I'm really glad our company chose y'all to be our tech support!" |
| Donna- Sole Technologies |
Lake Forest, CA |
"Thank you for your great customer service!." |
| Bruce- Bancroft Uniforms |
San Leandro, CA |
"Retail Pro has saved my business. If I would have continued to buy inventory the way I was before using the system I would be out of business by now." |
| Melissa- Liquid Events (Liquid Marin) |
San Rafael, CA |
"I love being back with Retail Pro and I love being back with you guys (BHD Staff)" |
| Gregg- Boyer Boot & Shoe Repair |
Quincy, IL |
"Training is going well on V8. I love all the improvements I am seeing and I love working with Tanya. She is the best. My question is why didn't you make me do this years ago? LOL, I know you tried. Slap my hand and say bad Gregg!" |
| Leta- Continental Displays |
Sacramento, CA |
"Thank you for your prompt service and your ongoing efforts to improve the software." |
| Bob- Mud Mart |
Rancho Cordova, CA |
"We absolutely love BHD and the system. Not one complaint and nothing but praise to the BHD team." |
| Russ- The Shoe Fly |
Tyrone, PA |
"BHD is AWESOME and I appreciate everything you do!" |
| Rose- La Fina Cocina |
San Jose, CA |
"I have been thinking a lot about how happy I am to work with BHD and how working with your firm has made my life soooo much easier as the company transition's from a web based company to managing a storefront." |
| Mary- Maturango Museum |
Ridgecrest, CA |
"Your customer service and technical support is awesome." |
| Cindy- Yellowstone Association |
Yellowstone National Park, WY |
"BHD has answered any question we have ever needed to call them for. The service is wonderful." |
| Scott- Centerplate, San Francisco 49ers |
San Francisco, Ca |
"The guys have been doing great!! Rich was amazing last game. We had a serious issue and he handled it like a true professional and got use up and running before gates. Thanks to you and your awesome crew from myself, Centerplate and the San Francisco 49ers" |
| George- Northrop Grumman |
El Segundo, Ca |
"BHD has been a pleasure to work with the past 3 1/2 years." |
| Rich- Omega Promotions |
Burlington, NC |
"BHD does a nice job. I enjoy working with you." |
| Bill- Purrsnickety |
Los Gatos, Ca |
"The meeting with Darrell went we well, and he was very helpful in getting my problem solved. I think we were complete in 20 minutes or so." |
| Tom- Central Coast Surf |
San Luis Obispo, Ca |
"We have been through an upgrade before and this one was pretty painless and we are VERY IMPRESSED!!!" |
| Kathy- Once Upon a Time |
Cheminus, Bc Canada |
"My first webinar...a sincere thanks to Christina (for kindly helping me link into tonight's class!) and to Tanya for a fabulous session! Once again, all your information and training was well presented in a clear concise manner. I look forward to playing with the Retail Pro reports. Thanks very much! PS I very much appreciate ALL the training videos and information on your website." |
| Bill- Purrsnickety |
Los Gatos, Ca |
"The Pioneer All-In-One has been an excellent piece of equipment. We've had no major problems for two years. We love the touch screen all-in-one because since there is no separate computer it saves us precious space under the counter. Retail Pro meets all our needs, and Big Hairy Dog gives us excellent service." |
| Dale- Table Talk |
Tucson, Az |
"I just wanted to say thank you and that's all...you guys are the best! The entire call took about 30 seconds and we are so pleased to have such service. Thank you so much." |
| Craig- Spinners Sports |
Campbell River, BC Canada |
"There is no doubt that Retail Pro has had a lot to do with our success and the way we do business." |
| Melani- Davlins |
Maple Grove, MN |
"I love all the options you have for support. Questions I can post on the board and forget about it and when I remember an answer will be there, or your tech chat or email...just all the options. You don't limit us!" |
| Brent- The Outside World |
Dawsonville, Ga |
"Thanks for crediting us for the PT scanner that wasn’t working. It's great to work with a software vendor that seems to care about our interests." |
| Ets- Jacks Surfboards |
Huntington Beach, Ca |
"Ken fixed a printer problem in 2 minutes that our dealer has been working on for 7 months! Nice work!" |
| Maryjean- Bribor |
Las Vegas, Nv |
"You guys are great!" |
| Linda- Equine Shop |
Kailua Kona, Hi |
"Retail Pro is the best!" |
| Scott- Toby Keith's Bar and Grill |
Mesa, Az |
"I have nothing bit rave reviews for BHD." |
| Craig- Spinners Sports |
Campbell River, BC Canada |
"I’m going to build a shrine to Retail Pro, it is the best thing I have ever done for my business" |
| Matt- Bicycle Planet |
Folsom, Ca |
"Thanks for your support!" |
| Danielle- Wooden Spoon |
Grass Valley, Ca |
"When I call, everyone is courteous. I appreciate the staff being so helpful." |
| D'arcy- Civilized Nature |
Sammamish, Wa |
"Werner was very professional and friendly. He handled everything in an orderly and efficient manner. We were done in a short amount of time which suited the needs for my store. I had a complication on my end, and he was available to quickly get back to me and give his recommendations. Thanks a bunch!" |
| Deborah- The Treadmill |
Carmel, Ca |
"I thoroughly enjoy working with anyone from BHD and will be a glowing reference for anyone looking at buying Retail Pro." |
| Chris- Lindsay Wildlife |
Walnut Creek, Ca |
"Thanks Christina. The training video is so simple to follow. You guys are great in customer service. You are always ready to help and I really appreciate that. Keep up the good work." |
| Bruce- Bancroft Uniforms |
San Leandro, Ca |
"Retail Pro has saved my business. If I would have continued to buy inventory the way I was before using my old system I would be out of business by now. My inventory used to be off by $200,000 before putting in Rpro." |
| Mike- Yosemite National Park |
Yosemite, Ca |
"Colt does a great job. He is very knowledgeable on the product and really helps us out a lot when he's here." |
| Linda- Ambassador Toys |
San Francisco, Ca |
"One of your young ladies did a great job preventing a hacker from getting into our system. This gal of yours was a godsend! Tell Stephanie thank you!" |
| Art- AJ Fine Company |
State College, Pa |
"I am very pleased with Retail Pro and Big Hairy Dog. The service has been excellent! I don't know why all other dealers don't do business as you do. You always make your customers feel #1!" |
| Marti- USS Hornet |
Alameda Point, Ca |
"Rpro was amazing during this weekend's event. We processed 1,500 transactions on Saturday, and the tills were only a combined $1.04 short." |
| Nan- St. Croix Saddlery |
White Bear Lake, Mn |
"We have learned more from your company about our system in 6 months than we did in the last 12 years with our past support provider." |
