Feature of the Month

July 2003

Blocking Credit Card Numbers 7 and 8 Series

Visa and MasterCard have recently announced mandates for account number truncation on electronic receipts.

Visa-

      Will require all but the last four digits of the account number, and the entire expiration date, be suppressed on the cardholder copy of all transaction receipts generated from electronic terminals:

        July 1, 2003 for new terminals

        July 1, 2006 for all existing terminals

MasterCard-

     Will require card number truncation for newly installed, replaced, or relocated terminals by April 1, 2005

     Don’t panic. Below are step by step instructions that will make sure your printed receipts are following these new mandates. If you are not running Credit Pro or PPM, please contact your processor for instructions on how to adjust your printed credit card receipt.

7 series

1.      First you will need to make sure you have the latest hotfix for your version. You can check this by following the path to your retail directory (i.e. R:/retail). Make sure you are looking at your files in detail mode (View>details). Look at the modified date for the RPRO.exe. For version 7.61 the date should be 10-10-2002, for version 7.63 the date should be 02-12-2003. If you find that you don’t, please call  Carrie at 1-800-377-7776 to have them send you the latest fix.

2.      Go to Tools>Document Designer>Invoice>Choose your design>totals.

3.      About half way down the screen you will see where it says “card 1 name”. The following line will be “1 Credit Card#”. Press “D”, this will bring you to a list of things to delete. Choose “1 Credit Card#”.

4.      Then press “A”. This will bring you into a list of items to add to the design. Choose   “1 blocked CC#”. This field should now be in the upper left hand corner of the design. The list will disappear. Then press “end”

5.      Press “M” for a list of fields to move. Choose “1 Blocked CC#”.  Move this field just below the card 1 grouping using the arrow keys. The list will disappear. Then press “end”. This field will need to be re-sized.

6.      Press “R”, and choose “1 blocked CC#” from the list. This list will also disappear. Resize it, using the arrow keys, so it will fit in the empty spot where you deleted “1 Credit Card#”. Then press “end”

7.      Press “M” again, and choose “1blocked CC#”. Move into the empty spot using the arrow keys. Then press “end”.

8.      If the error message ”This element overlapping another element”, you have not resized 1 Blocked CC# correctly. Repeat steps 6 and 7.

9.      Repeat steps 2-8 for 2 credit card and 3 credit card. 

10. Press “S” to save your changes.   

8 series

1. Go to Tool>Doc Designer>Receipt
2. Choose your current receipt design, and click OK.
3. If the design is too small to read, click on the “+” key on the 10-key section of your keyboard a couple of times. This will make the form larger and easier to work with.
4. On the right hand side of your screen there will be a tab labeled “Design Tree”. Click on that tab and it will give you a long list of fields that might have thumbtacks next to them. Look to see if “Tender Detail” has thumbtack next to it. If it does, this means the field is locked and will not let you make changes. Right click on tender detail, and then left click on lock band. That should remove the lock.
5. Click on the Properties tab on the right hand side of screen. Left click on the field that says “Number and Exp Date”. This should be about ¾ down the design.
6. On the right side of your screen should be a gray area. Look for the line that says “Title”. Type in 12 “X’s” in this field.
7. Next look for the line that says “title ratio”. Enter 82 in this field.
8. Find the line that says “Text alignment”. Make sure this is set to right justify.
9. Left click on the floppy disk icon to save the file.

Call BHD tech support if you have any questions or problems.