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PCI Compliancy Overview

PCI Mandates         PCI Webinar (Powerpoint)

How to configure Retail Pro for PCI

Take the PCI Self-Assessment Test

What does PCI stand for?

Payment Card Industry

 

What is PCI Compliance?

Guidelines put forward in the interests of creating a global standard for protecting cardholder data

 

Who drives the Compliancy policy?

PCI Council which is made up of all the card brands and a board of advisors (which consists of industry experts).

 

To whom do these regulations apply?

PCI compliance applies to all merchants and service providers who accept, capture, store, transmit or process credit and debit card data.

 

How can my system be breached?

Years ago a fraudster would walk in, steal receipts and leave with cardholder data.  Typically this fraud was easy to detect and could be managed much quicker. 

 

Hackers are becoming more and more sophisticated each day.  They are able to plant complex viruses on merchant computer systems which can go undetected for months, and sometimes even years, all the while stealing cardholder data and eventually creating new cards with the illegally obtained data. 

 

Unfortunately, these attacks are very difficult to find during the course of normal business.  Often a merchant is not aware until it is too late and large amounts of fraudulent charges have occurred, for which the merchant is now liable to pay.

 

Also contributing to security breaches, are weak passwords, poor or no Anti-Virus Software, Poor or No Firewall and Employee Fraud.

 

What is the penalty for being breached?

Fines are $5000 from Visa and a similar fine from MasterCard.

 

American Express imposes their own regulations on the merchants due to the nature of their relationship; however, they are part of the overall PCI DSS.

Initial forensics for a breach costs $10,000 - $15,000 and must be contracted within 5 days of identification of the breach

Chargebacks are usually the greatest cost, averaging around $30,000 but has been as high as $1.2M

  

What happens after a company’s security is breached?

Once it is determined that a company’s security has been compromised, they have 30 days to become compliant.

 

A Level 4 merchant must then validate PCI Compliance 30 days after the final forensic report is completed.  (A Level 4 merchant is one who processes less than 20 thousand credit card transactions annually.  Most BHD customers fall in the Level 4 category.)

 

Validating PCI Compliance will involve an assessment and scan which needs to be approved and signed by a Qualified Security Assessor.

 

Additionally, for the next year, they must report their PCI compliance on a quarterly basis to both Visa and MasterCard which requires additional work.

 

What is the deadline for our business to become PCI Compliant?

By October 1, 2009 no businesses will be allowed to use an application classified as ‘Known Vulnerable’.

 

If you are breached before that date, you are still 100% responsible and will be fined.

  

 

Some PCI Statistics:

 

 * Over 90% of compromises occur at ‘Level 4’ merchants.
  
Level 4 are those merchants who process less than 20 thousand credit card TRANSACTIONS annually.  Most of BHD customers fall in the Level 4 category
 

* 75% of compromises occur when the card is physically presented at the POS.

 

* 52% of compromises occurred through an "always on" Internet connection.

 

* THE AVERAGE BREACH WILL COST A MERCHANT $50,000, and takes one  year to manage.  The company is then monitored by the card brands for one year.

 

  

 

Basic Requirements on PCI Compliance:

 

PCI DSS 1.1 includes 12 major requirements.

 

  1. Install and maintain a firewall configuration to protect cardholder data

  2. Do not use vendor-supplied defaults for system passwords and other
    security parameters

  3. Protect stored cardholder data

  4. Encrypt transmission of cardholder data across open, public networks

  5. Use and regularly update anti-virus software or programs

  6. Develop and maintain secure systems and applications

  7. Restrict access to cardholder data by business need-to-know

  8. Assign a unique ID to each person with computer access

  9. Restrict physical access to cardholder data

  10. Track and monitor all access to network resources and cardholder data

  11. Regularly test security systems and processes

  12. Maintain a policy that addresses information security for employees and contractors

 

 

A single violation of any of the requirements can trigger an overall non-compliant status.  Each non-compliant incident will result in steep fines, suspension and revocation of card processing privileges.

 

From surveys conducted by Forrester Research, most companies will be PCI Compliant within the next 6 to 12 months. "That may be a little late for some companies, but that is the data that we find, at the moment," Kark said. “But just because an organization is currently PCI DSS compliant right now, does not mean that it will continue to be compliant indefinitely. Compliance to the PCI DSS rules will continue indefinitely, as new technologies and new ways of hacking personal data continue also.”

 

We hear from companies who invested a year or more ago are now completely compliant who say “We spent the money a couple of years ahead of time, but are now realizing the benefits of that spending.”

 

 

 

For additional information on PCI Compliancy, please visit:  https://www.pcisecuritystandards.org


 

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