Big Hairy Dog offers Rent-A-Tech Support

Have a Physical Inventory planned? A Special Store Event scheduled?

If so, you can rent a Certified Retail Pro Technician to be on standby for you, to handle any unforeseen problems that may occur after BHD's normal technical support hours (see below for support hours).

You pay only:

·         1 hour at the regular hourly rate for each business day you have the Rent-A-Tech on call. (Mon. - Fri.)

·         2 hours each weekend day you have the Rent-A-Tech on call. (Sat. and Sun.)

The tech will carry a pager and be on duty specifically for your company’s needs. Any time that the technician spends with you will be billed (by the minute) to your account.

NOTE: ALL PAGER CALLS ARE BILLABLE AT THE AFTER HOURS RATES WHICH APPLY.

BHD hours of business: (You may page a technician before or after these hours.)
Monday through Friday 6:00 A.M. to 6:00 P.M. PST
Saturday   9:00 A.M. to 5:00 P.M. PST
Sunday     9:00 A.M. to 2:00 P.M. PST

To sign up for a Rent-A-Tech, please complete the Rent-A-Tech Request Form, or call Christina at: 800-377-7776.