Effective June 1, 2010, you can call Big Hairy Dog for technical support AFTER our regular support hours.
Regular Support Hours: Mo-Fr: 6am - 6pm / Sa: 9am - 5pm / Su: 9am - 2pm PDT.
To receive tech support after regular BHD support hours:
Call the Tech Support line at 916-368-1070.
Dial ' 2-# '.
You will hear a message which states:
You will be billed a flat rate of 2 tech hours at your regular support rate ($125 per hour if current on membership).
You will be billed by the minute at the appropriate after hours rate (see chart below).
All calls are billable and may not be disputed.
Please leave your name, company name and the number to reach you. A BHD Tech will call you back.
