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A Customer Speaks Out
Who are OUR Customers?


BHD Tech Support

BHD Information Systems ��� BBB Accredited Since 1993
Name:
Rpro Sysops Name:   
EmailAddress:   
Fax:   
Store Name:   
Store Location:   
Primary Phone:   
SecondaryPhone:   
CurrentDealer:   
   
Please tell us how Retail Pro is configured for your stores. If you need help answering any of the these questions, please call Felicia at 916-368-3939. 
   
Current Version of Retail Pro   
   
(Enter on POS/Inven and the copyright screen will have the version.)
   
What version of Business Works are you currently Using?   
 
What version of Business Works Links are you currently Using?    
What operating system do you have?    
Type of Network on which Retail Pro operates at your store(s): 
  None
Novell Version

Windows NT Version
Windows 2000

Windows 2003

Windows 2008


Dedicated Server? Yes No

Cabling Type:
RJ45
CoAx

Number of Stores:
   
   
Main: # of Users:   
(Main is Single Multi )  
Remote#:   
# of Users:   
Remote#:   
# of Users:   
Remote#:   
# of Users:   
Remote#:   
# of Users:   
Do you own remote control software?  Yes 
Please explain the problems you are experiencing  


NOTE: Two hour minimum--$500 will be charged to your card.

 All calls, travel time and expenses are billable.

 ETS is not meant to be a permanent supplemental program for your existing support services. There is a one year time limit on all ETS services beginning from the date of signup.

 Please print out and complete the attached from and fax it back to 916-368-1411

Agreement and Credit Card Authorization Form

Once you have printed out the credit card authorization form, you can press the submit button.

 Once we have received both the submitted information from this page and the faxed credit card form a  technical receptionist will call you. He or she will schedule a technician to call you  back. We respect your time and will do our best to call at the scheduled time.



I Agree to terms above

       


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