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BHD Tech Support

BHD Information Systems ��� BBB Accredited Since 1993
RENTATECH
Have a Physical Inventory planned? A Special Store Event scheduled?

If so, you can rent a Certified Retail Pro Technician to be on standby, to handle any unforeseen problems that may occur after BHD's normal technical support hours (see below for normal support hours).

You pay only:

· One (1) hour at your regular hourly rate for each calendar day you have the Rent-A-Tech on call. (Mon. - Fri., non-holiday)
· Two (2) hours each weekend day and holiday you have the Rent-A-Tech on call. (Sat., Sun. & Holidays)

This covers the cost for the tech to carry a pager and be on call specifically for your company's needs. Additionally, any phone time spent with the technician will be billed to your account by the minute and at the appropriate rate (as with regular tech support).

NOTE: ALL SUPPORT CALLS ARE BILLABLE AT THE AFTER HOURS RATE WHICH APPLIES.

BHD hours of business: (Rent-A-Tech is only available before or after these hours.)
Monday through Friday 6:00 A.M. to 6:00 P.M. PST
Saturday 9:00 A.M. to 5:00 P.M. PST
Sunday 9:00 A.M. to 2:00 P.M. PST
Holidays 8:00A.M. to 5:00 P.M. PST (Holiday hours may vary.)


To sign up for a Rent-A-Tech, you may complete the Rent-a-Tech form online, print and fax to Big Hairy Dog at 916.368.1411, or if you prefer, you may complete the web form below.

If you have any questions, please call Service Group at 800-377-7776


Company/Store Name:  
Your Name:  
Phone:  
Fax:  
E-mail:  
Retail Pro Version:  
Date Needed:  
From: To:
From: To:
I need a Tech for:  
Check to Send:  



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